Terms and Conditions

Last Updated: June 24, 2025

Welcome to Alexander G. (“we,” “us,” or “our”). By accessing or using our website at https://alexanderg.com (the “Site”) and/or booking services or purchasing products through it, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site and Services

You must be at least 18 years old or have the consent of a parent or guardian to use our Site, book appointments, or purchase products. You agree to use the Site and services only for lawful purposes and in accordance with these Terms.

2. Online Booking and Salon Services

• Appointment Booking:
  All appointments made through our online booking system are subject to availability and confirmation by Alexander G. We reserve the right to accept or decline any booking request.

• Deposits and Payments:
  A non-refundable deposit may be required at the time of booking to secure your appointment. This deposit will be applied toward your final service cost.

• Changes and Cancellations:
  You may reschedule or cancel your appointment up to 48 hours before the scheduled time without penalty. Cancellations or rescheduling requests made less than 48 hours before the appointment may result in forfeiture of your deposit or a cancellation fee. No-shows may be charged the full service price.

• Late Arrivals:
  If you arrive more than 15 minutes late without prior notice, your appointment may be shortened or canceled, and deposits or fees may be forfeited.

• Service Modifications:
  Changes to the booked services (upgrades or downgrades) should be communicated at least 48 hours in advance. Downgrades that reduce appointment time and are made less than 48 hours before the appointment may result in additional charges.

3. Products and Online Purchases

• Product Information:
  We offer organic shampoos, conditioners, styling products, and other hair care items. We strive to provide accurate descriptions and pricing but do not guarantee that all information is error-free.

• Ordering:
  By placing an order, you represent that you are legally capable of entering into a binding contract. Orders are subject to acceptance and product availability.

• Payment:
  Payment is required at the time of purchase. We accept major credit cards and other payment methods as indicated on the Site.

• Shipping and Delivery:
  Shipping costs and estimated delivery times will be provided at checkout. We are not responsible for delays caused by carriers or events beyond our control.

• Returns and Refunds:
  Returns or exchanges are subject to our Return Policy, available on the Site. Please contact us for instructions before returning any products.

4. Privacy and Data Protection

We collect personal information such as your name, contact details, appointment history, and payment information to provide our services and products. Please review our Privacy Policy for details on how we collect, use, and protect your data.

5. Intellectual Property

All content on the Site, including text, images, logos, and software, is owned by Alexander G. or its licensors and protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Alexander G. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, booking system, or products purchased through the Site.

7. Indemnification

You agree to indemnify and hold harmless Alexander G., its employees, agents, and affiliates from any claims, damages, liabilities, or expenses arising from your violation of these Terms or your use of the Site.

8. Changes to Terms

We reserve the right to update these Terms at any time. The updated Terms will be posted on the Site with an updated effective date. Continued use of the Site or services after changes constitutes acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

10. Contact Us

If you have questions about these Terms or your bookings, please contact us at:

• This email address is being protected from spambots. You need JavaScript enabled to view it.

• Phone: +1 (415) 445-9373

• Address: 333 Bush St # 104
  San Francisco, CA 94104